Fulfillment Questionnaire

Brand Name *

Product Description

Description of Orders

How are they packed currently, materials used, weights, dimensions, etc.

Number of SKUs

Quantity of SKUs

How many units on hand, on average

Average Number of SKUs Per Order?

Average number of pieces per order?

Estimated monthly order volume for non-peak times?

Estimated monthly order volume for peak times? When is peak season?

Monthly average quantity of outbound orders using small parcel

FedEx, UPS, USPS, etc

Monthly average quantity of outbound orders using LTL

Description of receipt of goods

How will we be receiving routine replenishment: container, FTL, LTL, small parcel

Quantities estimated for receiving

How many units routinely received

Receiving Frequency

How often will substantial resupply arrive?

Would you like us to handle returns processing? Anything unique about the returns process?

Any misc extra efforts needed that might be billed hourly?

Kitting, assembly, etc.

Are you selling bundles?

Which shopping cart do you use?

How do you plan to transmit orders?

What time of day do you prefer your same-day shipping cutoff to be?

Estimated number of pallets on-hand

Excluding stocking up for peak season

What is the ratio of inventory that will have more than 4 weeks on hand?

Ex: 60% of inventory will be overstocked, 40% will have less than 4 weeks on hand

Please attach sample shipment data of package level detail.

Click to choose a file or drag here

Size limit: 50MB per file

(Ground, 2 Day Air, etc)
Origin zip
Destination address
Actual Weight
Billed Weight
Dimensions of the package
Net Cost

Please attach sample order data

Click to choose a file or drag here

Size limit: 50MB per file

Order date
Order value (if you’re interested in calculating cost of fulfillment as a % of revenue)
Number of Shipments
SKU’s
Quantity
Shipment Method

Do you have any interest in using our shipping rates if cost can be saved?

Do you have your own FedEx or UPS account? Do you intend to use either?

International shipments – Y or N? Most common destinations? Service used to get it there?

Would you like us to submit for reimbursement for damage claims?

Carriers typically reimburse up to $100 + shipping for damages caused by their negligence

Dropshipping for other retailers? Which retailers? What method will we receive orders and communicate back shipping confirmations?

Are you shipping merchant-fulfilled orders for Amazon, Walmart, eBay, or other marketplaces?

Will you need FBA prep?

Budget?

Please provide any additional information that we need to take into consideration

Orders, products, channels, etc.

In your past experience, doing your own fulfillment or using a 3PL, what areas caused the most friction, and what areas relieved the most pain?

If you waved your magic wand, and your relationship with your 3PL was perfect, what would that look like?

Your Name *

Your Email *