Please fill out the form below with as many details as you can provide for the Ticket Scanner.

If you don't have the materials or don't know how to answer a question, feel free to contact us and send an email to support@socialgoodsoftware.com.

Ticket Scanner settings

We provide free physical scanners based on your plan.

*Professional plan - 1 free physical scanner

*Expert plan - 3 free physical scanners

Additional physical scanners may be purchased by stating in this form or sending an email to sales@socialgoodsoftware.com

Do you plan to have a touchless, self-scanning option? (Continuous scanning)
When looking up a member's ticket, which one of the following options would you like to be your primary search criteria?
When looking up a member's ticket, which one of the following options would you like to sort the results of a search?

Design

If you would like to use your organization's colors in the app, please fill in the following items. If you are unsure or okay with the default colors, just leave the next few questions blank.


Note: You can always change them later.

You may enter the color name or the color code
You may enter the color name or the color code
You may enter the color name or the color code
You may enter the color name or the color code

Access and Permissions

Providing Altru access to implementation@socialgoodsoftware.com will allow us to create the necessary queries and note types for your app.

Please provide Altru access for the following accounts:

  • team@socialgoodsoftware.com


Roles/permissions we need:

  1. Attribute Categories and Code Tables - allows us to create notes for your queries which is necessary in analytics and sending emails to the right people.
  2. Marketing Manager - allows us to access your Altru account and create the necessary queries on your behalf.
  3. Web Forms Administrator - gives us permission to back up your site.


Guide: How to add an SGS team member to Altru in 3 minutes - Social Good Software

This will provide our team access to your SGS application and perform configurations to your app.

Please provide SGS app access for the following accounts:

  • team@socialgoodsoftware.com


Guide: How to add a team member in 2 minutes - Social Good Software

Providing access will allow the SGS app to communicate with Altru after the queries have been set up and your apps have been configured. You may need to create an account for us, or use an existing email address from your organization (example: socialgood@organizationname.org, marketing@museumname.org, support@aquarium.net).
Please enter any additional notes you may have
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