Please fill out the form below with as many details as you can provide for the Online Template that you would like us to set up.

If you don't have the materials or don't know how to answer a question, feel free to contact your customer success manager or send an email to support@socialgoodsoftware.com.

Webform settings

You can find this by navigating to Altru > Web > Page Designer > Select Layout > Scroll to the layout that is currently selected
In order for us to work on your webforms we will need to use the layout Header and Footer, Responsive. If you are not currently using that layout do we have your permission to change the layout to Header and Footer, Responsive?

Access and Permissions

Providing Altru access to implementation@socialgoodsoftware.com will allow us to create the necessary queries and note types for your app.

Please provide Altru access for the following accounts:

  • team@socialgoodsoftware.com


Roles/permissions we need:

  1. Attribute Categories and Code Tables - allows us to create notes for your queries which is necessary in analytics and sending emails to the right people.
  2. Marketing Manager - allows us to access your Altru account and create the necessary queries on your behalf.
  3. Web Forms Administrator - gives us permission to back up your site.


Guide: How to add an SGS team member to Altru in 3 minutes - Social Good Software

This will provide our team access to your SGS application and perform configurations to your app.

Please provide SGS app access for the following accounts:

  • team@socialgoodsoftware.com

Guide: How to add a team member in 2 minutes - Social Good Software

Providing access will allow the SGS app to communicate with Altru after the queries have been set up and your apps have been configured. You may need to create an account for us, or use an existing email address from your organization (example: socialgood@organizationname.org, marketing@museumname.org, support@aquarium.net).
Please enter any additional notes you may have
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