Consider you’ve just launched a new product or service, and it’s time to get customer feedback. You’re eager to hear what they think, so you send out a survey, only to be disappointed when only a handful of customers respond. If you don’t reach a large enough audience for their feedback, it won’t help you. Fortunately, there are plenty of strategies to help you conduct surveys that yield valuable results.
In this guide, we’ll explore the best survey tools for small businesses and how to use them to collect valuable information from your target audience. Using the right survey tools, you can create a fun experience for your respondents. One tool that can help you achieve your survey goals is Noteform’s Notion Forms. With this survey tool, you can create beautiful, fully customizable surveys that integrate with your existing Notion workspace.
Notion as a Workspace Tool
Notion is an incredibly versatile and all-encompassing productivity tool that allows users to create a digital workspace to organize, track, and manage various content. For individuals, teams, or entire organizations, Notion serves as a unified space for everything from task management and note-taking to project planning and knowledge bases.
What Makes Notion Unique?
Notion's primary appeal lies in its flexibility. Unlike traditional project management tools or document editors, Notion doesn't confine you to predefined structures. You can create custom templates for databases, spreadsheets, project boards, and note-taking systems. The platform can be molded to fit your needs, making it perfect for users with unique workflows or preferences.
Key Features of Notion
Databases are the heart of Notion's organizational capacity, allowing you to store and manage structured data. Some key features that stand out include:
Pages and Subpages
You can create pages for different tasks, and each page can be nested within others, giving you a highly organized and hierarchical structure.
Collaboration Tools
Notion allows real-time collaboration, making it ideal for teams to collaborate seamlessly. Users can comment, tag others, and collaborate on a shared document. For example, imagine you're running a project for client surveys.
You can create a "Survey" database where each survey has properties like title, purpose, responses, status, and analysis. This can be shared with a team, and everyone can contribute to the survey creation, distribution, and analysis.
Notion’s Integration Capabilities: Unlocking the Power of External Tools
Notion's integration capabilities allow you to extend functionality by connecting it to other tools you already use. While Notion has robust native features, many users benefit from integrating with third-party platforms like Zapier, Typeform, Google Forms, and SurveyMonkey. These integrations bridge the gap between Notion and other specialized software, adding advanced capabilities like real-time data syncing, automation, and external tool management.
Why Integrate Notion with External Survey Tools?
Automated Data Collection
One of the most potent aspects of integrating survey tools with Notion is the ability to automate data collection. For example, when someone fills out a survey, their responses can automatically populate a Notion database without requiring manual data entry.
Time-Saving Automation
Integration tools like Zapier allow you to set triggers and actions. For instance, if a new survey response is submitted through Typeform, the integration can trigger an automatic update in Notion. No more exporting data manually!
Enhanced Flexibility and Insights
While Notion can house and organize survey data, it doesn’t have native tools for survey creation. By integrating tools like Google Forms or Typeform, you can access advanced question types, branching logic, and sophisticated survey analytics. The notion then serves as the hub for organizing and acting on this data.
Why Use Notion for Surveys?
Centralization of Data
Notion allows you to centralize all your survey activities in one place. You can store survey drafts, responses, and follow-up actions in a single workspace. There is no need to switch between multiple platforms to track the progress of your surveys or analyze results.
Example
For a customer feedback survey, you can create one database that tracks the survey's status, a table to capture responses, and a kanban board to assign follow-up tasks based on specific feedback.
Custom Workflows
Notion's customizable nature enables you to create workflows that fit the specific needs of your survey project. If your survey involves multiple stages, such as designing, distributing, collecting responses, and analyzing, Notion’s flexible workspace can support each process.
Example
Create a Kanban board with columns like "Survey Design," "Distribution," and "Analysis." As your survey progresses, you can move tasks along this board, allowing your team to track their progress at any moment.
Collaboration and Transparency
Collaboration is made easy with Notion’s real-time editing and sharing features. This makes it simple for teams to work together on surveys. Whether you’re designing the study, managing responses, or discussing insights, team members can access the same page and contribute simultaneously.
Example
Team members can comment on individual responses or suggest modifications to the following survey iteration when analyzing survey results. This keeps everyone involved up-to-date and ensures a smoother workflow.
Real-World Example of Integration
Let’s consider you are running a product feedback survey using Typeform, a tool with an excellent user interface and flexibility for creating forms. With Notion’s integration capabilities, responses from Typeform can be pushed directly into a Notion database, where each entry would be recorded with essential details like customer name, product rating, feedback, and more.
You could set up a Zapier automation that instantly transfers data to Notion whenever a new response is received in Typeform. This would eliminate the need to export CSV files manually and allow the survey results to be immediately accessible for analysis. Not only would this automate the data entry process, but it would also ensure consistency, reduce human error, and speed up the overall process.
The Notion is an incredibly flexible tool for managing surveys and their responses. It allows you to organize your data, track progress, and even analyze results in one place. Here’s how to get started with Notion for survey management.
Creating Your Survey Database in Notion
The first step in using Notion for surveys is setting up a well-structured database. Notion’s databases offer the flexibility to organize your survey data to fit your needs, whether you’re managing responses, tracking progress, or generating insights. Here's how to create a survey database that will serve as the foundation for your project:
Creating the Database
Open Notion and create a new page or use an existing page for your survey project.
Click that page's “/” command for the block options. Then, select Database—Full Page to create a new database. This will be where all your survey information will be stored.
You’ll now be on the new database page, where you can customize it to your needs.
Defining the Properties of Your Database
Notion allows you to customize the properties of the database to suit the survey process. Here are some fundamental properties you should include:
Survey Name (Title)
The survey title (e.g., "Product Feedback Survey").
Status
Use this property to track the survey's stage (e.g., "Design," "In Progress," "Closed).
Survey Type
This could include options like "Feedback," "Market Research," "Customer Satisfaction," etc.
Survey Link
A URL property where you can store the link to the actual survey (if hosted externally like Typeform or Google Forms).
Response Count
A number field to track how many responses you've received.
Response Date
A date field will track when responses are received or when the survey was completed.
Notes/Comments
This is a text property where you can leave additional notes for the team, such as insights, follow-up actions, or observations on survey trends.
Automated Data Fields
If using automation through integrations, include fields that automatically populate (e.g., respondent’s name, email, answers to specific questions).
Creating Pages for Survey Questions and Responses
Notion allows for detailed organization by linking pages within a database. Each survey can have a page where you can list out the questions, add response fields, and provide context for your respondents.
Creating Survey Question Pages
Organize survey questions; create a separate page for each survey or sub-pages for each set of questions. Each page can contain:
Introduction to Survey
A brief introduction or context for the respondents (e.g., "We value your feedback and would love to hear your thoughts on our new product.").
Questionnaire Sections
Break down the survey into sections, with each section containing relevant questions (e.g., "Customer Experience," "Product Features," "Suggestions for Improvement").
Question Types
Choose from text, multiple choice, or other formats that suit your survey needs. These can be formatted neatly in Notion using checkboxes, bullet points, and toggles.
Tracking Responses on Notion
For tracking responses, link each response entry to its respective survey page. This way, you can review detailed insights directly within Notion. You can manually input responses if your survey is not integrated with an external tool or using integration (via Zapier or other tools), and responses will auto-populate the database.
Using Templates for Surveys
Notion provides customizable templates that you can set up in advance for various types of surveys (customer feedback, market research, etc.). Creating templates saves time when setting up future surveys and maintains consistency in their structure. You can even automate the creation of new survey pages using templates if you're using an integration tool.
Setting Up Linked Databases for Survey Analysis
Once you’ve started collecting responses, you must analyze the data. One powerful way to do this within Notion is through linked databases. Linked databases allow you to display and manipulate data from one database within another, providing a comprehensive view of your survey results.
Example of Linked Databases for Analysis
Create a "Survey Analysis" database linked to your central survey database.
Use filters and sorts to display only the relevant responses or aggregate data (e.g., responses from a specific demographic).
Display results in various formats such as tables, kanban boards, calendars, and even graphs (if using a third-party integration tool).
Organizing Follow-Up Actions
Surveys often require follow-up actions based on the responses, especially if you seek feedback or conduct research that requires deeper engagement. You can set up a "Follow-Up" database within Notion, linked to your survey responses database, where you can track:
Individuals who require further outreach
Tasks related to analysis or report generation
Actionable insights based on survey data
This setup lets your team stay organized and ensures no follow-up actions are overlooked.
Example Workflow
Survey Creation
Start by creating a new survey page and adding questions.
Survey Distribution
Share the survey link via email or social media channels.
Data Collection
As submitted, responses are automatically added to your Notion database.
Data Analysis
Filter and sort responses in Notion for meaningful insights.
Follow-Up Actions
Set follow-up tasks for team members based on survey feedback.
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Using Notion Integrations for Survey Creation and Data Collection
Notion excels at organizing and managing survey data. However, it doesn't offer built-in survey creation tools. Instead, Notion's integration capabilities make it easy to directly link survey data from external platforms like Google Forms, Typeform, and SurveyMonkey into your Notion workspace. These integrations help streamline collecting, managing, and analyzing survey responses.
Automating Data Collection with Zapier
Zapier is one of the most popular tools for automating workflows and integrating third-party apps with Notion. It lets you connect your Notion workspace to survey tools like Google Forms, Typeform, and SurveyMonkey. Here's how to use it:
Set Up Zapier Integration
Create a Zapier account and log in.
Choose the survey tool (e.g., Google Forms) as the "Trigger" app. This will define when data is submitted to your survey tool.
Choose Notion as the "Action" app. You can set it to automatically create a new database entry in Notion whenever a new survey response is submitted.
Customize the zap to map fields from your survey tool (e.g., question answers) to Notion properties (e.g., Name, Response, Date, etc.).
Automate Survey Data Collection
After setting up the Zap, the data will automatically populate your Notion database whenever a survey response is submitted. This eliminates manual data entry, reduces errors, and saves time. For example, if you are using Google Forms for a survey when a respondent submits their answers, Zapier can create a new entry in your Notion database with the response data.
Leverage Typeform for Survey Creation
Typeform is known for its user-friendly and visually engaging surveys. It integrates smoothly with Notion via third-party services like Zapier or Integromat (now Make). Here’s how you can use Typeform with Notion:
Creating the Survey in Typeform
Typeform lets you build professional-looking and highly customizable surveys. Once your survey is ready, share it with respondents via a link. Typeform allows you to create various question types, such as multiple-choice, ranking, short text, long text, and more.
Automating Data Collection with Zapier
Once your survey is live, set up a Zap to automatically send Typeform responses to your Notion database. For each response, Zapier will create a new entry in the database with data like answers to each question, timestamps, and respondent info. You can also set up notifications to inform you when a survey is completed.
Integrate Google Forms for Simplicity and Efficiency
Google Forms is one of the most widely used tools for survey creation, and it’s an excellent choice for simple surveys. The good news is that Google Forms can be integrated with Notion using Zapier, such as Typeform or SurveyMonkey. Here’s how to do it:
Building the Survey in Google Forms
Google Forms offers an intuitive platform for creating surveys with an easy-to-use interface. You can create primary surveys, from simple yes/no questions to more complex multiple-choice options.
Syncing Responses with Notion via Zapier
Once the survey is live, set up a Zapier integration to automatically send new responses from Google Forms to your Notion database. Each survey submission can automatically create a new row in your Notion table with the form fields populating their respective columns (e.g., name, email, feedback).
Tracking and Analyzing Responses
As responses pour in, your Notion database will become the central hub where all the data is automatically collected. You can apply filters, create custom views, and even use Notion's powerful reporting tools to generate insights from your responses.
Using SurveyMonkey for Advanced Surveys
SurveyMonkey is another popular tool for creating sophisticated surveys with advanced features like branching, logic, and detailed reporting. With SurveyMonkey's powerful survey capabilities, integration with Notion can help you effectively manage and analyze large volumes of data.
Survey Creation with SurveyMonkey
Create your survey using SurveyMonkey's robust question types, such as rating scales, drop-downs, and open-ended questions. Customize your survey design and set up logic to direct users to specific questions based on previous answers.
Integrating with Notion via Zapier
Connect SurveyMonkey to Notion through Zapier to automatically add new responses to your Notion database. This integration ensures you’re not manually transferring data between platforms, which helps speed up your workflow and minimize mistakes.
Other Integrations (Integromat/Make, Automate.io)
Beyond Zapier, other automation tools such as Integromat (now known as Make) and Automate.io also offer the ability to integrate survey tools with Notion. These tools allow you to set up more complex workflows if you need more customization or functionality than Zapier offers.
Integromat/Make
Integromat provides a visual interface to connect multiple tools. It’s an excellent choice for creating intricate workflows with various conditions and steps. For example, you could set it up to automatically send notifications, update multiple databases, or even trigger other actions based on survey responses.
Automate.io
Like Zapier, Automate.io offers integrations for survey tools and can seamlessly sync data from your survey platform to Notion.
Benefits of Using Integrations for Surveys in Notion
Time Efficiency
Automating transferring data from your survey tools to Notion reduces manual work and errors.
Centralized Data Management
You can manage, organize, and analyze data in one centralized location by bringing all survey responses into Notion.
Real-time Tracking
Integrations ensure that your Notion database is updated once a new survey response is received, helping you track data in real time.
Customization
With integrations, you can customize your survey workflows to meet your specific needs, such as setting up triggers and conditions for advanced data management.
Generating Reports and Sharing Results
Custom Survey Reports That Wow
The notion makes generating survey reports easy so you can create organized, visual summaries of your findings. After you conduct surveys and analyze the results, you want to share your findings with your team, stakeholders, or clients. Notion lets you create custom reports to do just that. You can generate graphs, charts, and visual summaries to present your data in an easily digestible format. Notion’s built-in tools allow you to create pie charts, bar charts, line graphs, or other visual representations of your survey responses.
These visuals make it easier for readers to quickly understand critical insights at a glance without getting bogged down by raw data. For example, suppose a survey asks for customer satisfaction ratings. In that case, you can present the average ratings in a pie chart or display the distribution of responses to specific questions in a bar chart.
Notion also offers various report templates you can customize based on your survey requirements. For instance, you can create a template for customer satisfaction surveys, feedback surveys, product or event feedback, or employee engagement surveys. Simply plug in your survey data, apply the necessary filters and formulas, and generate a polished report in just a few clicks.
Format Survey Reports for Easy Reading
Formatting your reports so they’re easy to understand for stakeholders is crucial. Notion provides multiple tools to help you format reports that look professional yet straightforward. To create clean, polished reports, you can adjust font styles, colors, and formatting options. Here’s how:
Adjust Headers, Colors, and Fonts
Customizing headers, labels, and colors can make your report look more professional and tailored. You should highlight essential data points or use different colors for different types of feedback, such as positive, neutral, and negative feedback. For example, if your survey respondents gave high ratings, using green highlights might emphasize the positive feedback.
Adding Filters and Sorting Options
You can also set filters and sorting options for reports to help viewers quickly find the necessary information. For example, if you’re surveying employee engagement, you can filter responses based on specific departments or locations or sort the results by date or sentiment.
Embedding Reports into Notion Pages
Notion allows you to embed reports from other Notion pages or databases directly into your survey results page. This is useful for sharing survey reports with team members, clients, or other stakeholders without requiring them to access the entire Notion workspace. You can share links to these embedded reports, which makes it easy to present survey findings in an organized and professional manner.
Share Your Survey Results with Stakeholders
The notion makes sharing survey reports with anyone outside your workspace straightforward. You can share a specific Notion page containing survey results directly with clients, teammates, or other stakeholders. Just use the share button in the upper right corner of the Notion page to customize access permissions and allow or restrict visibility. You can also share links via email, Slack, or other communication tools.
Use External Tools for Sharing
Notion offers integrations with other tools and platforms like Google Drive, Microsoft Teams, and Dropbox. This integration allows you to export survey reports or individual survey responses in PDF, CSV, or Excel files. This can benefit external stakeholders who prefer using other tools or platforms. For example, suppose your team relies on Excel for reporting or Google Sheets for data analysis. You can easily export your Notion data into these formats for further review or analysis.
Automate Report Sharing
With integrations like Zapier or Integromat, you can automate the sharing of survey reports from Notion. For example, each time a new survey response is collected, you can set up an automated system to generate a report and send it via email or share it in a Slack channel. This automation saves time and ensures that stakeholders have up-to-date information on survey results without having to access Notion each time manually.
Make Data-Driven Decisions from Survey Reports
After sharing the survey results, it’s time to put the findings to work. Notion reports can be a powerful tool for decision-making, especially regarding business or organizational changes. The results of surveys can be used to guide decisions, identify areas for improvement, or validate specific strategies and initiatives. For example:
Marketing Campaigns
If the survey responses reveal customer dissatisfaction with certain aspects of your product or service, this data can be used to refine marketing campaigns or alter product features.
Employee Engagement
Survey reports can help to identify which aspects of the work environment or processes need improvement, enabling HR or management to take action.
Product Development
If you’ve collected feedback on a new product or service through a survey, the results can inform development, marketing, or pricing decisions to meet customer needs better.
Continuous Improvement through Surveys
Surveys conducted with Notion provide a unique opportunity for continuous improvement. As feedback and responses continue, you can refine your survey questions, adjust your survey distribution methods, and incorporate more targeted questions or metrics to get more valuable data over time. By analyzing past reports, stakeholders can track progress, identify areas for improvement, and adjust strategies or actions to increase effectiveness. The notion makes this process easy with built-in analytics tools and the flexibility to customize survey reports.
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