Creating surveys and forms can be a pain, especially when you need something easy to use to capture feedback quickly. SurveyPlanet is a popular choice for creating surveys. It's smooth and user-friendly, with a free plan and lots of appealing templates to choose from. If you're looking for a SurveyPlanet alternative, this guide is for you. Here, you'll discover helpful insights on the different alternatives to SurveyPlanet.
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What Is SurveyPlanet and Why Consider Alternatives To It
SurveyPlanet is an online survey platform that helps individuals and organizations create, customize, and distribute surveys quickly. It features a straightforward interface and easy-to-use tools, making it accessible for users without technical expertise. With SurveyPlanet, users can build surveys from scratch or use pre-built templates, customize their surveys with theme options, choose from various question types (like multiple choice, text boxes, or rating scales), and collect responses.
It’s a popular choice among small businesses, educators, and anyone looking for a simple tool to collect data. SurveyPlanet also offers an extensive free plan with unlimited surveys and responses. The Pro plan includes additional functionalities like response exports, survey branching (logic), and removing SurveyPlanet branding.
SurveyPlanet Limitations: Why Look for Alternatives?
SurveyPlanet is an excellent survey tool for users with primary data collection needs, but it has limitations. As organizations grow or their survey requirements become more complex, they often must explore alternatives to SurveyPlanet. Here are some reasons why:
Advanced Analytics Needs
SurveyPlanet offers basic response tracking and data export options but lacks deeper analytics capabilities like segmenting data by demographic groups or advanced reporting features. Businesses that rely on data insights for decision-making may require a tool that provides in-depth analytics and reporting to track trends, analyze responses more granularly, and better understand audience behavior.
Customization and Branding
Although SurveyPlanet allows some theme customization, it might not meet the branding needs of businesses that want their surveys to reflect their brand identity fully. Many alternatives offer more extensive design options, such as custom fonts, color schemes, and logo uploads. Custom branding is essential for businesses aiming to create a professional and cohesive look across all customer touchpoints, including surveys.
Enterprise-Level Features
Larger organizations often require enterprise-grade features such as single sign-on (SSO), advanced security options, and compliance certifications (like GDPR and HIPAA). SurveyPlanet needs to include these higher-level features, making it less suitable for companies with stringent data security needs or that require regulatory compliance.
Integration with Other Tools
Many businesses benefit from surveys that smoothly integrate with customer relationship management (CRM) platforms, email marketing tools, and data analytics software. While SurveyPlanet offers some export options, it needs more direct integrations with other platforms, which can create inefficiencies for businesses that rely on real-time data flow between applications.
Support and Customer Service
For businesses requiring 24/7 support or personalized assistance, SurveyPlanet’s support options may fall short. Alternatives with comprehensive customer support can be crucial for organizations that need rapid problem resolution or setup assistance, particularly those deploying surveys on a large scale or across various departments.
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2. Typeform: Stand Out with Engaging Survey Designs
Typeform creates stunning, interactive surveys that keep respondents engaged. Its unique design helps users create conversational surveys and quizzes that stand out. If you’re looking to make a visually appealing survey that’s sure to impress your audience, Typeform is a great option. The platform also integrates with a variety of tools, enhancing its versatility.
3. Google Forms: A Free Tool for Simple Survey Needs
Google Forms is a free tool that is accessible to basic survey needs. While it may lack advanced features, its simplicity, collaboration options, and data storage in Google Sheets make it a popular choice for straightforward data collection. Google Forms is especially useful for educational and internal team surveys.
4. JotForm: Versatile Survey Tool with Tons of Templates
JotForm is one of the most versatile form builders, offering a drag-and-drop editor, conditional logic, and over 10,000 customizable form templates. It’s particularly well-suited for those needing versatility in form creation and integration with various applications, including payment gateways.
5. Zoho Survey: Ideal for Zoho Users
Part of the Zoho suite, Zoho Survey offers comprehensive survey-building tools and CRM integration, making it ideal for businesses already using Zoho products. It provides extensive customization and data analysis features for better business insights.
6. Formstack: A Secure Choice for HIPAA Compliance
Known for its focus on secure data collection, Formstack is a top choice for businesses needing HIPAA-compliant forms or workflows. Its workflow automation features and collaboration tools are handy for teams collecting sensitive data.
7. Qualtrics: Advanced Data Analytics and Reporting
Often used in research and customer experience management, Qualtrics offers powerful analytics and logic-based customization. This makes it a good choice for users who need complex survey structures and in-depth reporting capabilities.
8. SurveySparrow: Conversational Surveys for Ongoing Feedback
SurveySparrow is unique because it emphasizes conversational surveys, which can be shared across multiple channels. It also offers recurring surveys for customer satisfaction and employee engagement, making it suitable for ongoing feedback collection.
9. Alchemer: A Focus on Data Control and Customization
With its strong focus on data control, Alchemer is ideal for users who need highly customizable surveys and advanced analytics. It’s a robust tool for businesses and research teams seeking to capture detailed data and insights.
10. Microsoft Forms: A Simple Tool for Microsoft Users
A simple, effective tool, Microsoft Forms is a part of the Microsoft 365 suite, making it easy to integrate into existing workflows. It’s beneficial for organizations already using Microsoft products and needing primary surveys for internal use.
11. QuestionPro: Powerful Features for Research
QuestionPro is a powerful tool offering advanced survey logic, detailed analytics, and offline data collection. It’s popular among researchers and businesses and requires in-depth data analysis and real-time reporting.
12. SoGoSurvey: Engagement Surveys Made Easy
Designed for customer and employee feedback, SoGoSurvey provides specialized tools for building engagement surveys and detailed analysis options. It’s ideal for organizations that prioritize user feedback to improve service quality.
Factors to Consider When Choosing a SurveyPlanet Alternative
Customize Your Surveys to Fit Your Brand
Customization and design flexibility are critical when looking for alternatives to SurveyPlanet. Many users seek alternatives because SurveyPlanet offers limited customization options. Platforms like Jotform and Typeform allow users to create highly personalized surveys to align with their brand. This is especially important for businesses that want to make a smooth user experience and reinforce brand identity.
Highly customizable survey platforms let you create professional-looking surveys that engage your respondents visually. When looking for a SurveyPlanet alternative, consider customization features: customizable templates, drag-and-drop builders, support for multimedia (images, videos), and custom CSS options (advanced users).
Create Engaging Surveys With Advanced Features
Many SurveyPlanet users find its features relatively basic compared to more advanced alternatives. If you need conditional logic, skip logic, or custom workflows to personalize the survey experience, you’ll want to look for platforms that offer these advanced survey-building tools. Tools like Alchemer and Jotform excel in providing robust features like conditional branching, question piping, and logic jumps, which can help make surveys more relevant to each respondent based on their previous answers.
When looking for a SurveyPlanet alternative, consider the following advanced features: skip and branching logic, piping (using responses to personalize subsequent questions), multi-page surveys with different question types, survey quotas, and response limits.
Get Actionable Insights With Robust Reporting Tools
Surveys are only as good as the insights they provide. If your goal is to gather actionable data, consider platforms with in-depth reporting and analytics tools. Platforms like SurveyMonkey and QuestionPro offer advanced reporting features, including segmentation, cross-tabulation, and real-time analytics, essential for making data-driven decisions.
Additionally, these platforms provide export options that can integrate directly with business intelligence tools, making it easier to analyze the data. When looking for a SurveyPlanet alternative, consider the following reporting features: real-time analytics and dashboards, data segmentation and cross-tabulation, export options (Excel, CSV, SPSS, etc.), data filtering and comparison.
Find a User-Friendly Interface for Smooth Survey Creation
A good user experience is paramount to both survey creators and respondents. No matter how advanced the features are, if the platform’s interface is difficult to navigate or clunky, it can hinder the survey creation process and the respondent's participation. Tools like Typeform and Google Forms are well-known for their user-friendly interfaces.
They allow users to create and distribute surveys quickly, essential for those looking for an efficient solution. When looking for a SurveyPlanet alternative, consider the following user experience features: simple and intuitive drag-and-drop interface, straightforward navigation menus, pre-built templates for faster survey creation, and mobile responsiveness for respondents.
Integrate Your Surveys With Other Business Tools
If your business uses a suite of tools (CRM systems, marketing automation platforms, etc.), your survey platform must integrate well with those tools. Integrations allow you to automate the flow of survey data into your other systems, eliminating manual data entry and improving efficiency.
Formstack, for example, integrates with various tools like HubSpot, Salesforce, and Google Analytics. These integrations can help you analyze and act on feedback without leaving the survey platform. When looking for a SurveyPlanet alternative, consider the following integration features: integration with third-party apps (CRM, email marketing, analytics), API access for custom integrations, automation options (e.g., sending reminders or notifications based on responses), webhooks, and data syncing.
Prioritize Survey Security and Compliance
For businesses operating in regulated industries such as healthcare, finance, or education, they are ensuring that the survey platform adheres to industry data security and compliance standards is critical. Tools like SoGoSurvey and Alchemer offer strong data protection measures, including SSL encryption, GDPR compliance, and HIPAA-compliant survey options.
Confirming that your chosen platform provides the required security features is essential if you plan on collecting sensitive information, such as healthcare data. When looking for a SurveyPlanet alternative, consider the following security features: SSL encryption for data protection, GDPR and HIPAA compliance, data residency options (where the data is stored), and secure payment processing (if conducting financial transactions via surveys).
Compare Pricing and Scalability to Meet Your Needs
Pricing can be a deciding factor when choosing between SurveyPlanet and its alternatives. Platforms like Google Forms and Microsoft Forms offer essential features for free, making them perfect for small businesses or those on a budget. However, you may opt for paid plans from platforms like SurveyMonkey or Alchemer if you need advanced features.
Be sure to compare the pricing structures of the alternatives and evaluate how the platform can scale with your business as it grows. When looking for a SurveyPlanet alternative, consider the following pricing features: transparent pricing structure, tiered pricing based on features or volume, free trials to test features before committing, and flexible pricing options for small businesses or enterprise-level needs.
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